Research Tools and Services Discovery

Learn to create a company-wide information wiki, where you can control the various levels of access for creating and updating entries. In this course, Gini von Courter shows how large businesses can leverage SharePoint to create information-rich resources for the entire company. Topics include using the built-in Wiki Page Library app, adding content, styling pages, and configuring SharePoint permissions for creating and editing pages. Plus, learn how to deploy a full-scale enterprise wiki as a site collection.

Go beyond the basics and become a SharePoint power user. Dive deep into SharePoint Online and explore advanced customization and administration features that can help you meet the unique needs of your organization. Instructor Gini von Courter covers creating custom lists and libraries, building and branding team sites, customizing pages with app parts and web parts, and customizing SharePoint search. Plus, learn about adjusting user permissions, customizing content types, creating workflows, and integrating Power BI for reporting and visualization.

Bash scripting can help you automate routine tasks and save valuable time, whether you're a Linux user, sys admin, or software developer. Kevin Dankwardt has written thousands of bash scripts, short and long. Here he teaches you how to read and write scripts, and provides a series of scripting challenges to help you test your new skills. Learn about the bash environment, local variables, functions, loops, case statements, string operations, and coprocesses. Plus, learn how to use the text processing utilities sed and AWK to read and edit data in text files. The topics covered in this course are vital for Linux administration, and required for many Linux certifications.

In order to gain a more holistic understanding of Linux, it's crucial for system administrators to understand the mechanics of the operating system at its core—the Linux kernel. In this course, learn how to manage Linux kernels on CentOS 7, and manage the GRUB boot loader, system initialization, and system logging. Grant McWilliams explains how to fix a Linux installation issue by booting into the emergency target, and shows how to leverage systemd to help maintain system services. He goes into Linux kernel versions, and shows how to update the kernel and manage kernel modules. To wrap up, he covers system logging, explaining how to search and rotate log files, make journald logs persistent, and use rsyslog filters.

When you're working at the Linux command line, you don't have to give up the multitasking flexibility you're accustomed to in a graphical user interface. Have a long-running copy operation preventing you from editing a configuration file? Send it to the background and reclaim your time! In this short course, author Scott Simpson shows you how to switch tasks to the background and bring them back to the foreground. He also demonstrates screen and tmux, two very popular utilities for creating working environments that persist between connections.

Join the Linux revolution. Learn why this open-source operating system is taking over the world. This course covers an overview and basic implementation of CentOS 7, a community-driven server operating system that makes a great introduction to enterprise Linux. Grant McWilliams helps you configure VirtualBox on your local machine, and covers the basics of network configuration, initial software installation, and postinstallation configuration of CentOS, including working with GNOME 3, an open-source desktop environment that makes Linux as easy to run as Mac or Windows. These lessons are the foundation for learning Linux system administration, and critical for getting a CentOS deployment up and running.

Today's customers expect a lot. Customer service expert Jeff Toister helps frontline employees identify where they can manage the expectations of customers to avoid upsetting them down the line. Specifically, how to avoid situations where unreasonable expectations might develop, and how to choose the right language to educate customers and explain potential areas of confusion. Despite your best efforts, customers may still develop inappropriate expectations, so Jeff also suggests tactics to counteract this problem. Finally, he provides tips for implementing the lessons learned in this course into your everyday customer service routine.

Customer service managers may not be on the front lines, but they can create systems and processes that help ensure that the organization's service promises match what it actually delivers. Customer service expert Jeff Toister helps managers identify what a typical customer expects, where those expectations come from, and where your organization might be vulnerable. He explains how to perform a marketing and communication audit to find out whether your company's messaging matches what it is delivering. Then learn how to use data (such as surveys and product returns) to identify areas where service is routinely falling short. Last, he helps you uncover opportunities to reinforce appropriate expectations with customers, including response time expectations for various service channels (phone, email, and social media).

Discover how to manage your documents more efficiently with SharePoint 2010. In this course, author and SharePoint consultant Mark Abdelnour provides a quick introduction to the SharePoint interface and then moves into uploading and editing files, creating views, using collaboration tools, and working with tools like calendars and task lists in the SharePoint document workspaces.

An ideal primer for those new to SharePoint, this course demonstrates how to use the platform to accomplish your daily tasks.

Depending on how it is run, a meeting can stall productivity or foster the creation of imaginative solutions. In this course, learn how to make your meetings count. Follow Chris Croft as he provides a practical, step-by-step guide to setting up and facilitating meetings, diving into a variety of topics ranging from choosing your meeting format—online or in-person—to using visual aids. He also explains how to grapple with common meeting problems, such as dealing with latecomers and managing conflicts, and helps you create ground rules to prevent problems from occurring. Chris wraps up the course by addressing the specifics of virtual meetings. As remote work continues to become more common, learn how to get the most out of the technology at your disposal and encourage full participation when all of your attendees aren't in the same room.

Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.

The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

This training course will teach you the essential tools and modeling techniques to design efficiently in SOLIDWORKS—the world's leading CAD software for product design and development. We use the simple but effective "why, what, how" method of teaching, with the end goal of creating manufacturing-ready parts and assemblies.

Author Gabriel Corbett first shows how to create 2D sketches and use the Extrude and Revolve tools to turn those sketches into 3D parts. Then he shows how to create more complex geometry with sweeps, lofts, and cuts. Then we jump into lessons covering modifier tools such as Fillet, Chamfer, Draft, and Shell. Then you learn how to create uniform standard holes with the Hole Wizard, and use the pattern and mirror features to reuse geometry. Next we combine parts into assemblies and create a moving assembly from parts and subassemblies. Finally, we create accurately annotated drawings, ready to hand off to a manufacturer.

SOLIDWORKS 2018 is 3D CAD software that delivers powerful design functionality with an intuitive user interface to speed your design process and make you instantly productive—enabling you to deliver innovative products to market faster. In this course, Gabriel Corbett teaches you the essential tools and techniques necessary to create parts, assemblies, and drawings efficiently in SOLIDWORKS.

First, see how to how to use the sketch tools to create two-dimensional sketches that become the foundation for 3D objects. Next, look at extruding and revolving 3D features; creating complex objects using the Sweep, Loft, and Surface tools; and modifying parts. Learn how to create uniform holes with the Hole Wizard, and explore more advanced modeling techniques using equations, mirroring, and pattern tools. Then review best practices for putting parts together in assemblies and building robust structures. The course wraps up tips for creating detailed drawings that relate the final parts and assemblies to a manufacturer, complete with an itemized bill of materials and drawing notes.

SOLIDWORKS users who contend with hang-ups and slow load times can miss deadlines and lose productivity. In this course, discover how to improve SOLIDWORKS performance and tune your workstation for optimal performance. Instructor David Antanavige teaches a variety of methods for tuning workstation and SOLIDWORKS performance, beginning with basic system updates, and moving on to tweaks and adjustments to SOLIDWORKS itself. Explore how various SOLIDWORKS options affect performance, and learn tips and tricks for avoiding performance problems in the first place. Plus, discover how to squeeze more performance out of SOLIDWORKS using tuning options.

The SOLIDWORKS Premium package contains more complex piping and routing features, which enable designers to integrate piping and tubing early on, ensuring operability and serviceability and avoiding extra costs. This course teaches how to use the SOLIDWORKS Premium routing tools for piping and tubing applications. Start by learning exactly what routing is and how it is used. Instructor Erin Winick then explores making routes, sketching pipes, auto-routing, and editing piping. She adds coverings and features such as weld gaps and valves, and creates pipe drawings. She also covers designing with flexible tubing, which is measured, assembled, and routed differently than pipes. After completion of this course, users should understand all basic functionality of piping and routing in SOLIDWORKS, including the related parts libraries.

"Storytelling" has become an agency buzzword. From creative directors to copywriters, it seems everyone is a storyteller these days. And the fact is, they're right. We are all storytellers. But few of us are story builders, capable of not only understanding the structure of story but able to use it to connect the character of a brand to the people that consume it.

In this course, Stefan Mumaw lays out the structure of story and uses the development of a real-world campaign to show how each story component builds an emotional bridge between brand and consumer. He breaks down how that story translates to the various advertising components that creatives often use in a real-world campaign, like TV spots, print ads, websites, and social content.

When we want to communicate information that's meaningful to us, we usually tell a story. Human beings are storytelling animals. So if you want to communicate a message about your business, your product, or service via video, go the natural route: tell a story.

In Storytelling for Business Video, Roger S.H. Schulman shows the tools and techniques authors and screenwriters can use to make any business video clearer, more compelling, and more persuasive. These tips work equally well whether you're trying to sell a product or service or to simply establish brand awareness.

Roger examines the specific steps it takes to build an entertaining and memorable story, first looking at the various intersections between creative storytelling and marketing. Learn how to find the heroes (and maybe even the villains) of your story and use the three-act structure of Hollywood films to communicate the message of your business in a compelling way. Along the way, Roger builds a video script for a fictitious company step-by-step, and shows how storytelling techniques make the final script better in every way.

Unconventional music requires unconventional recording techniques. Sylvia Massy has helped artists such as Tool and Prince realize their own unique sound and vision, using an engineer's mainstays—a recording studio and mixing board—along with some extraordinary gear. In this short documentary, Sylvia shares some of her most infamous recording experiments, from piano demolition to potato filters, and her new favorite tools, including the custom plugins she's developing for Waves.

Move beyond administrative HR with its focus on payroll, forms, and policies to develop a strategic focus on your most important asset: people. HR expert Catherine Mattice defines the components of strategic HR planning, including assessing current needs, forecasting the future, and supporting the overall organizational strategy and vision. She helps you define your talent needs, and provide guidance on how to recruit, onboard, train, compensate, manage, and engage employees. She also helps you tie training and other HR activities to business results and ROI—to show your leaders the true value of your HR programs.

In this course, Jen Kramer shows how to build a custom Joomla! template that automatically tailors and sizes content for a wide range of displays, from desktops to mobile devices. This course covers using Joomla! 3 with its built-in Bootstrap framework, and a start-to-finish development strategy that covers everything from converting the wireframe to HTML, to styling the headers and footers. Jen also shows how to incorporate Dreamweaver and the Firefox developer tools into your workflow, and accommodate multiple layouts and color variations in a single template.

How can you be a successful UX freelancer? This course provides guidance to both experienced freelancers and those who have recently entered the world of freelancing, helping you to scale up your projects and clients. Cory Lebson explains what critical skills can enhance your workflow and help make you more successful. He discusses how to manage your workload, keep your pipeline full, and reliably produce high-quality deliverables as you effectively work with stakeholders and extended teams.

Learn how to apply Six Sigma to drive improvements in the performance of your processes, products, and services. Dr. Richard Chua explains the fundamentals of Six Sigma—a customer-focused, data-driven approach to improvement. He'll go over the basic concepts, including critical-to-quality (CTQ) requirements, variation, defects per million opportunities (DPMO), the roles and belts of Six Sigma professionals, and the criteria for identifying Six Sigma projects successfully. The rest of the course walks through the five phases of Six Sigma DMAIC—Define, Measure, Analyze, Improve, and Control—and the steps, data, and key deliverables involved in each phase.

Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.

The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

Demonstrate your mastery of Six Sigma principles, philosophies, and related tools by becoming a Certified Six Sigma Black Belt. Black Belts operate under Master Black Belts to apply Six Sigma methodology to specific projects. They devote all of their valued time to Six Sigma. In this course, operational excellence expert, master Black Belt trainer, and professor Dr. Richard Chua explains how to use Six Sigma and its quality and statistical tools as he prepares you to become a Black Belt.



LinkedIn Learning (Lynda.com) is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.

The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc. Dr. Richard Chua builds upon his Six Sigma: Green Belt, Six Sigma Foundations, and Learning Minitab courses—which are prerequisites to this course—and covers an array of topics, including measurement system analysis, hypothesis testing, response surface methods, displaying improved process capabilities, and more.

The best UX design tools are nimble, collaborative, and efficient—just like Sketch. Learn how to use this Mac-only, vector-based app to craft great user experiences. Renata Phillippi concentrates on a workflow that takes advantage of Sketch's huge library of plugins, templates, close integration with software like Illustrator and InVision, and best practices (such as the use of style guides and open-source fonts). Follow along to learn how to set up your Sketch workspace for maximum efficiency, speed up design with reusable styles and symbols, build responsive site maps and wireframes, and design mobile apps for iOS, Android, and even watchOS with Sketch. Plus, learn how to integrate Sketch with other popular UX design applications such as Illustrator, InVision.

Is your design process developer friendly? Learn how to streamline your UX workflow and collaborate more effectively with developers using Sketch. Natalie Schulz shows how to find and install templates and plugins to automate parts of the design process, set up your project for the correct dimensions and resolution, and use symbols and styles to be more consistent and efficient. At the end of the workflow, she shows how to export assets in a format that developers can use right away.

Product design sketches should be technically accurate as well as aesthetically pleasing—even when it's a part as complicated as a Formula 1 steering wheel. Veejay Gahir shows you how to render a design in SketchBook Pro using this complex example: from importing reference images and the initial outline to adding shading, highlights, and feature lines with tools like Flood Fill, Lock Transparency, and various brushes. Veejay also walks you through how to add text to your design and export the final work as a JPEG file.